Our new central service department

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Dear customers,
As we want to improve the quality of our service even further, we are opening a new Service Center in Ulm (Germany) as of 1st April 2016. The Service Center will take care of our brands
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From now on, our new central service department will be your first contact for all your questions and all problems concerning repair and service of our products. You will benefit from partners who offer prompt, consistent and professional service.
 
As of 1st April 2016, please send all your goods for repair only to:
LTG Service Center (LSC)
LTG Ulm GmbH
Lise-Meitner-Straße 16
89081 Ulm
GERMANY

Phone: +49 (731) 59099 150
Fax: +49 (731) 59099 49150

E-Mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

As a second step, we are going to introduce a ticket system in the second half of 2016. This will assure fast and efficient handling of your repair and offer maximum transparence about its status.

Concerning sales issues, customer support (hardware), customer support (software, i.e. configurations, destination texts) the well-known service contacts in respect to addresses and phone numbers remain unchanged.

 

achtung reparatur First you need an RMA number to return a defective product.

Please use our RMA (Return Material Authorization) form that you find under https://www.ltg-service-center.com/en/rma.

Concerning sales issues, customer support (hardware), customer support (software, i.e. configurations, destination texts) the well-known service contacts in respect to addresses and phone numbers remain unchanged.

Thank you very much for your cooperation!